Anapaya Systems is looking to strengthen its customer success team! As a customer success engineer you will be at the at the intersection of engineering and the customer. You will design solution architectures and ensure smooth deployments and integrations for customers. You will also work as a software engineer directly on our products and everything around it!
As part of a world-class engineering team you will have the opportunity to develop your skills through constant exchange of ideas, a wide spectrum of challenges, agile development processes, and a best-of-breed technology stack.
If challenges excite you, and you are ready for a large one, let us know.
Responsibilities
- Design and implement solution architectures for our customers
- Solve engineering challenges at the forefront of networking technology
- Be the link between customers and engineering
- Influence the technical product roadmap
- Design, implement, test, deploy, and operate our networking products
- Troubleshoot issues across the entire stack, from network and OS to applications
Requirements
- Independent and self-driven
- Analytical mindset and strong problem solving skills
- Affinity for customer interactions
- Excellent communication skills in English
- Software or site reliability engineering experience
- Ability to operate in a startup environment and execute in the presence of ambiguity and change
- BSc, MSc, or PhD in Computer Science, a related degree or similar experience
Nice-to-Haves
- Strong Go, Python, and/or C skills
- Experience with configuration management technologies (Ansible, Puppet, Chef, or similar)
- Advanced knowledge of all layers of computer networking (Ethernet, IP, TCP/UDP, BGP, HTTP, DNS)
- Experience with operations, maintenance, site reliability engineering, and security
- Strong understanding of current Internet security issues and threats
- Professional German language skills
Our technology stack
- Go, C, and Python
- Bazel
- Linux
- VPP
- Prometheus, Grafana, Loki
- Angular, Typescript
- Ansible
- Docker
- Wireguard
- AWS, Google Cloud
